Customer Service

We at Cascade Designs, Inc. stand behind every brand we make.  If you have any problems with one of our Therm-a-Rest^® products, here’s where to start.

You might try our Frequently Asked Questions section for quick answers to your inquiry or contact us below.

Do you have a Warranty & Repair Issue?

North America
Tel: 1-800-531-9531
Fax: 1-800-583-7583
Address:
Cascade Designs, Inc.
4000 First Avenue South
Seattle, WA 98134 U.S.A.
E-mail: Customer Service
Service Hours: 8:00 a.m.–4:30 p.m. Pacific Standard Time

Europe
Tel: +353 (0) 21 462 1400
Fax: +353 (0) 21 463 2583
Address:
Cascade Designs, Ltd.
Dwyer Road
Middleton, Co. Cork, Ireland
E-mail: Customer Service

International Distributors
To view our international distributors and agents click here.